Data Protection

King11's Privacy Policy

Your personal data is completely safe with us. King11's Privacy Policy explains how we collect, use, and protect your information.

Last Updated: January 2026

Our Commitment to Protecting Your Data

SSL Encryption

All data transfers on King11 are protected with 256-bit SSL encryption, keeping every transaction and login completely secure.

No Data Shared with Third Parties

Your personal data is never sold or shared with any third party. King11 treats your privacy with the utmost importance.

Secure Data Storage

All your data is stored on encrypted servers. We use the latest security measures to prevent unauthorized access.

Minimal Data Collection

King11 only collects the information necessary to provide our services. We never ask for data we do not need.

Cookie Controls

You can update your cookie preferences at any time. King11 only uses essential and functional cookies.

Protecting Your Rights

You have the full right to view, correct, or delete your data. King11 always upholds these rights.

1 What Data We Collect

When you create an account and use our services at King11, we collect certain necessary information. This data is used to deliver the best experience and keep your account secure. King11 never asks for information it does not need.

Data Type Example When It Is Collected
Identity-Related Name, date of birth, nationality At the time of registration
Contact-Related Email address, phone number At the time of registration
Verification Documents National ID card, passport During the KYC process
Financial Information Payment methods, transaction history At the time of deposit/withdrawal
Technical Information IP address, device type, browser At the time of site visit
Gaming activity Betting history, game logs While playing games

King11 never stores your full payment card number or bank account password. This information goes directly to the payment processor.

2 How We Use Your Data

King11 uses your data for clearly defined, limited purposes. We believe transparency is the foundation of real trust, so we are upfront about exactly how your information is used.

  • Identity verification for account creation and management.
  • Processing deposit and withdrawal transactions.
  • Creating a personalized gaming experience tailored to your preferences.
  • Providing customer support and resolving issues.
  • Preventing fraud and money laundering.
  • Informing you about King11's bonuses and promotional offers (with your consent).
  • Fulfilling legal obligations.
  • Ensuring the security and stability of the platform.

If you no longer wish to receive marketing messages from King11, you can withdraw your consent at any time in your account settings.

3 Data Retention Period

King11 retains your data only for as long as necessary to provide our services or meet legal obligations. Even after an account is closed, certain information may be kept for a defined period.

  • Active account data: retained for as long as the account remains active.
  • Transaction records: 5 years from the date of the last transaction.
  • KYC verification documents: retained for the period required by applicable law.
  • Customer service records: 3 years from the date of contact.

Financial transaction data must be retained for a defined period in compliance with international Anti-Money Laundering (AML) regulations. This is a legal requirement, not a choice we make.

4 Sharing Data with Third Parties

King11 does not sell your data. However, in specific circumstances, limited sharing may occur:

  • Payment Processors: Information required to complete transactions.
  • KYC verification service: Information required to verify your identity.
  • Legal authorities: By court order or legal requirement.
  • Fraud Prevention Services: To investigate suspicious activity.

All third parties working with King11 are bound by strict confidentiality agreements and may only use your data for the specific purpose for which it was shared.

5 Cookie Policy

King11 uses cookies on its website to enhance your experience. Cookies are small data files stored in your browser that remember your preferences and session information.

Types of cookies King11 uses:

  • Essential Cookies: Essential for login sessions and security.
  • Functional cookies: To remember your language settings and preferences.
  • Analytical Cookies: To analyze site usage and improve our services.
  • Marketing Cookies: To show you relevant content based on your preferences (with consent only).

You can disable cookies from your browser settings, though some features may not function properly as a result.

6 Your Rights

Under King11's Privacy Policy, you have the rights listed below. We fully respect these rights and act on them as promptly as possible.

Right to Access Data

You can request to see all the information King11 holds about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request that your data be deleted under certain circumstances.

Right to Data Portability

The ability to export your data in a standard, portable format.

Right to Restrict Processing

You may request that data processing be restricted in certain circumstances.

Right to Withdraw Consent

You may withdraw consent for marketing communications at any time.

7 Security Measures

King11 employs a multi-layered security framework to protect your data. Our security team monitors the platform 24/7 to detect and respond to any potential threats.

1
256-bit SSL/TLS Encryption

All data transmissions are secured with industry-standard encryption technology, equivalent to bank-level security.

2
Two-Factor Authentication (2FA)

You have the option to enable two-factor authentication for logins and large transactions.

3
Firewall & DDoS Protection

Advanced firewall and DDoS protection systems keep our servers safe from cyber attacks.

4
Regular Security Audits

Regular security audits are conducted by third-party experts.

5
Monitoring Suspicious Activity

Our AI-powered system monitors for suspicious logins and transactions around the clock.

8 Children's Privacy

King11's services are intended exclusively for adults aged 18 and over. We never knowingly collect data from anyone under 18.

If a minor has created an account on King11, please notify us immediately at [email protected]. We will delete that account along with all associated data.

Our registration process includes age verification. Government-issued ID documents submitted during KYC are checked to prevent underage access.

9 Privacy Policy Updates

King11 may update this Privacy Policy from time to time. Changes may be made due to legal updates, new services, or security improvements.

  • If significant changes are made, a notice will be sent to your registered email address.
  • A new version will be published on the website with the date of the latest update.
  • A minimum of 7 days' notice will be given before any updated policy takes effect.
  • Continued use of the site after any policy change will be considered acceptance of the updated policy.

The "Last Updated" date at the top of this page always reflects the current version. We recommend checking this page periodically.

10 Contact Us

For any privacy-related questions, requests, or concerns, please reach out to the King11 support team. We're always here to help.

Email Support

[email protected]

Responses are typically provided within 24 hours.

Live Chat

24/7 Support Available

Click the chat button at the bottom of the site.

Privacy FAQ

No, King11 never sells your personal information to third parties. Your data is used solely to provide services, ensure security, and meet legal obligations.

Yes, you can log in to your King11 account at any time to view your saved information. For further details, feel free to email us at [email protected].

Even after account closure, financial transaction records and KYC data are retained for a set period due to legal obligations. However, marketing preferences and related data are deleted immediately.

Yes, King11 adheres to the highest industry security standards. Your data and funds are protected through 256-bit SSL encryption, two-factor authentication, firewall protection, and regular security audits.

Yes. You can opt out by clicking the "Unsubscribe" link at the bottom of any promotional email, or by withdrawing your marketing consent in your account settings. Note that essential account and security-related emails cannot be disabled.
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Your privacy is our top priority at King11. Play and bet in a secure environment, and join millions of players across Bangladesh.

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